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Letter 8 min read

A letter from our founder

I started Volt Lines in 2018 with a simple frustration. Istanbul has more than 50,000 shuttle buses moving over a million employees to work every day, and most of them run at 33% efficiency on routes nobody has redesigned in decades. One hundred seats to carry thirty three people.

Ali halabi quote

I started Volt Lines in 2018 with a simple frustration. Istanbul has more than 50,000 shuttle buses moving over a million employees to work every day, and most of them run at 33% efficiency on routes nobody has redesigned in decades. One hundred seats to carry thirty three people.

The technology to fix that already existed. Nobody was applying it to the daily commute. Eight years later, Volt Lines moves thousands of people to work, students to school and pets to day care, every day, across multiple cities in Türkiye, the UAE, Saudi Arabia and beyond. That is the whole point of this company.

What the technology actually does

Almost every corporate shuttle network around the world is private, and almost every one of them is run blind. Routes are set once and then inherited for years. Headcount moves, shifts change, people join and leave, and nobody can see the drift. The first thing we do is remove that blindness.

Our platform digitises the whole operation. Every route, every vehicle, every boarding, live and in one place. Once an operation is visible, it can be optimised, and that is where our AI goes to work: it reads real demand rather than a plan drawn up two years ago, and rebuilds the network around it.

The result is not a trade-off between cost and service, which is what most companies expect when they open this conversation. We track leakage continuously, meaning the seats paid for and never taken, the stops nobody boards at, the vehicles running half empty at the wrong hour. Clients take significant cost out of the same network while the commute itself gets better, because a route built around live demand is a shorter, more punctual, more predictable ride for the person sitting on it.

Visibility then makes something else possible. Once a company can see its own empty seats, it can offer them to another company nearby instead of paying to drive them around the city. Nobody gives up their own service standard to do it, and occupancy across our network rises well above what a private fleet achieves on its own. This is optional of course.

We treat that last part as a shared responsibility rather than a product feature. Congestion, emissions and wasted money are collective problems, and a hundred seat bus carrying thirty three people is a bill that someone always pays, in fuel, in traffic and in carbon. In a world where operating costs keep climbing and the climate has no room left for waste, filling seats that are already moving is the cheapest fix available to any city.

What that does to a city

Around one in five of our riders would otherwise be driving alone. That is thousands of private cars that never enter the city in the morning, and thousands of tonnes of carbon emissions avoided every year. It also hands our riders back hours of their week, because a well routed shuttle is a direct one and an unmanaged shuttle almost never is.

For our corporate clients, this has become a hiring tool. A reliable commute widens the map of who can realistically take a job at a factory, a campus or a distribution centre, and we see it most clearly outside city centres where public transport thins out.

The same logic carries to schools, where we move students under the same routing, tracking and safety standards we hold for our largest enterprise clients, in front of an audience of parents whose expectations are, if anything, higher. And increasingly we do none of the driving at all. Operators overseas now run our software on their own fleets, exporting technology built in Istanbul to cities we have never set foot in.

The value we create, and where it goes

We are asset-light by design. We own a minority of the vehicles we deploy. The rest belongs to operators, and to independent drivers who bring their own buses onto our platform to find work.

Our growth pulls their businesses up with it. Thousands of drivers now earn their living on this network, and the operators who joined us early have grown their fleets alongside us.

We also pay our way. Volt Lines has contributed millions in taxes and social contributions in Türkiye, and now in the United Kingdom, and every vehicle we add extends that further through the operators and drivers who work with us. We think that matters. A mobility company that moves a city should be funding it too.

We have raised $12 million in equity to build this, and grown revenue 57x since 2018 on that capital. Our shareholders backed a business built on real routes, real vehicles and real contracts with real enterprises. We intend to keep compounding that growth, that value creation and that impact.

Where we are going

Shared mobility does not get solved by one operator running one fleet. It gets solved when every bus, van and shuttle in a city can be discovered, booked, routed and paid for through the same layer. That is the direction we are building in.

We started as a smart, tech-enabled operator, we became an aggregator, and we are now opening our platform as software so that fleets we will never own can run at the standard we hold ourselves to.

The roadmap from here is straightforward. Keep building on the digitalisation we started. Optimise, then automate. Electrify the fleet, and use that electrification to move onto renewable energy.

Then become the go-to platform for autonomous shared mobility. While everyone else is busy with robotaxis, we are laying the groundwork for the high frequency, shared side of the equation, which is the side that decides whether a city actually moves.

Be part of it

If you want to work on this, we are hiring across engineering, operations, sales, marketing and strategy. If your company still runs its commute on spreadsheets and phone calls, talk to us and we will show you what the alternative looks like.

If you operate a fleet, come and put it on our network. And if you simply believe cities should work better than this, tell someone. That is how change for a better future starts.

Ali Halabi
Founder and CEO, Volt Lines


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